Our credentials as travel & tourism experts 

To offer free expert and reliable travel advice, and to propose a range of useful services and extras to compliment travellers’ visits to Lake Garda.


When we started working in the travel industry, we held initially roles as overseas Holiday Representatives – therefore we understand the significance of being available to guests when needed and to providing hands-on, reliable information that guests require, combined with a positive attitude and superb customer service, so that guests can relax and concentrate on enjoying themselves. 


Already bitten by the travel bug, we delved further into Italy’s wide array of travel products,  which consequently allowed us to progress to roles such as overseas Operations Management, accommodation & ground services Contracts Management and senior Product Management – these milestones enable us to fully comprehend and meet our customers’ needs and to take pride in being their chosen destination experts.


Times and travel habits have certainly evolved in the past years: IT technology has brought the world to the travellers’ fingertips offering instant information and gratification.  

Covid-19 has seen many (especially travel) businesses having to adapt to new business approaches or potentially face closure. AI is indeed revolutionary, and we have just began to take-in the benefits of humans interacting with machines. 


Our website has been designed to ensure straightforward and easy browsing. Our multi-service, e-commerce search and payment facility allows for the purchase of either a single service or item, or choose multiple items by placing them in the shopping cart, followed by checkout and payment. 



Apart from the static Concierge web pages with useful information, our website has a number of interactive tools which can be used use to ask questions, or address any uncertainties, all in real time.

This free service is available to everyone, regardless if you may or may not wish to purchase any Ital Concierge services.    

Call us old-fashioned, but at Ital Concierge we feel that every now and then travellers may still need personal, one-to-one human interaction. Contact us and we’ll be pleased to assist you.